You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How to cancel a Dropbox account when you no longer have access to the email?
Hi!
I am trying to cancel a paid Dropbox subscription, but the email linked to the account belongs to my old company - so I can no longer access it.
Can you please help me with this process?
- Rich
Super User II
manuleme12 wrote:
I am trying to cancel a paid Dropbox subscription, but the email linked to the account belongs to my old company - so I can no longer access it.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
