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Forum Discussion

mcea1567's avatar
mcea1567
New member | Level 2
4 months ago

I can't cancel my trial from Google Play on my Dropbox account

I am trying to cancel my subscription. I am seeing "We couldn't find you subscription. Make sure you're signed into the right account and check the list of your current subscription" Some other info ...
cancellations
FAQ
mcea1567's avatar
mcea1567
New member | Level 2
Nope. No confirmed payments. And the email came from Dropbox.
When I look at dropbox it is telling me that I have dropbox plus
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 months ago

I'd be happy to look into this closely with you mcea1567.

 

Can I send you an email?

  • mcea1567's avatar
    mcea1567
    New member | Level 2
    4 months ago
    Yes
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Hey mcea1567, I just sent you an email, I'll see you there! :envelope:

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