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Forum Discussion
FXman
5 months agoExplorer | Level 3
I can't contact the support team for a refund.
I found DropBox on the web.
I thought it would be helpful for something I was working on.
I sign up for and was billed on my Visa for $17.91, I deleted my account, and told them, I would r not request a refund for the first payment. I thought the whole thing was resolved. But no, they took another payment on my visa again for $17.91. I tried to find a customer service phone number, but of course they don't have one. I tried other means but trying to contact billing, to explain the whole ordeal but to no avail. This is a ripoff, and I am going to advertise there scam so other people get caught in this scam. I will be cancelling my card and contacting the Better Business Bureau in there area. If there is anyone else caught up with similar issues , let me know. FXman
- RichSuper User II
FXman wrote:
I sign up for and was billed on my Visa for $17.91, I deleted my account, and told them ... they took another payment on my visa again for $17.91.
You can simply contact Support and they will resolve the matter for you.
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
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