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amydd's avatar
amydd
New member | Level 1
3 months ago
Solved

I got charged for an account, but I don't know what email it is attached to.

I have tried to find a way to contact a human at Dropbox with NO success. Our organization has been charged for a Dropbox account that we don't know what email it is associated with, therefore, we ca...
Billing
Payments
  • amydd's avatar
    amydd
    3 months ago

    I was able to get a hold of someone on Facebook Messenger. 👍

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 months ago

Have you tried the credit card look up tool?

https://help.dropbox.com/billing/find-credit-card-charge

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