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amydd's avatar
amydd
New member | Level 1
3 months ago
Solved

I got charged for an account, but I don't know what email it is attached to.

I have tried to find a way to contact a human at Dropbox with NO success. Our organization has been charged for a Dropbox account that we don't know what email it is associated with, therefore, we ca...
Billing
Payments
  • amydd's avatar
    amydd
    3 months ago

    I was able to get a hold of someone on Facebook Messenger. 👍

amydd's avatar
amydd
New member | Level 1
3 months ago

I was able to get a hold of someone on Facebook Messenger. 👍

skyelement's avatar
skyelement
New member | Level 2
2 months ago

How do you do that? Is there any other way that you know of?

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey skyelement! If you need help with something, feel free to share more details with me here and I can further help.

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