You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

benjamin83's avatar
benjamin83
New member | Level 2
3 months ago

I have an unauthorized recurring Dropbox Sign payment.

I have received this payment on my card and cant find any active accounts that would be charged. Seems I am not allowed to chat with support with out paying them (I am paying them and dont want to)...
Billing
Dropbox Sign
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Thanks for posting on our forum today, benjamin83! 

 

Since it looks like you’re being billed for a Dropbox Sign plan (and not a Dropbox subscription), have you tried logging a ticket with our support team from this page? 

 

If not, please give it a try and send me your ticket number here afterwards.

 

Keep me updated.

  • benjamin83's avatar
    benjamin83
    New member | Level 2
    3 months ago

    Ok thanks for the help

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