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Forum Discussion

benjamin83's avatar
benjamin83
New member | Level 2
2 months ago

I have an unauthorized recurring Dropbox Sign payment.

I have received this payment on my card and cant find any active accounts that would be charged. Seems I am not allowed to chat with support with out paying them (I am paying them and dont want to)...
Billing
Dropbox Sign
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Thanks for posting on our forum today, benjamin83! 

 

Since it looks like you’re being billed for a Dropbox Sign plan (and not a Dropbox subscription), have you tried logging a ticket with our support team from this page? 

 

If not, please give it a try and send me your ticket number here afterwards.

 

Keep me updated.

  • benjamin83's avatar
    benjamin83
    New member | Level 2
    2 months ago

    Ok thanks for the help

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