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AE2024's avatar
AE2024
New member | Level 2
5 months ago

I have an unknown charge from Dropbox

I have a transaction on the bank for £95.88 taken on the 24/06/24 I am unable to find what this payment is for.   Please can someone help me. 
Billing
Payments
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey AE2024, thanks for reaching out to us.

 

If this is a credit/debit card charge, I'd suggest using our payment lookup tool.

 

It should give you the email address associated with the paid account.

 

Let me know how it goes.

  • AE2024's avatar
    AE2024
    New member | Level 2
    5 months ago

    Hi thank you for replying. 

     

    I have tried but the transaction ID I have isnt working. 

     

    I have been going round in circles to no avail. 

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