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AE2024's avatar
AE2024
New member | Level 2
5 months ago

I have an unknown charge from Dropbox

I have a transaction on the bank for £95.88 taken on the 24/06/24 I am unable to find what this payment is for.   Please can someone help me. 
Billing
Payments
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey AE2024, thanks for reaching out to us.

 

If this is a credit/debit card charge, I'd suggest using our payment lookup tool.

 

It should give you the email address associated with the paid account.

 

Let me know how it goes.

AE2024's avatar
AE2024
New member | Level 2
5 months ago

Hi thank you for replying. 

 

I have tried but the transaction ID I have isnt working. 

 

I have been going round in circles to no avail. 

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