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Forum Discussion

Worker sm's avatar
Worker sm
New member | Level 2
4 months ago

I need to know if some charges are coming from Dropbox.

Hi, I had added information for the free trial and forgot to unsubscribe and got charged for annual subscription of Dropbox pro. i.e. 120 dollars and in a hassle I called my bank to block my account...
Billing
cancellations
Payments
Refunds
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey Worker sm, welcome to our Community! 

 

Based on everything that you described, and the name linked to the charge it doesn't sound like it's Dropbox-related. 

 

I'm assuming it might have to do with a VPN service and you will need to check with them about this. If however you notice any Dropbox-related charges to your bank statement, feel free to let us know more and we'll rectify this.

 

I hope this helps! 

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