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Forum Discussion
Sana Ansari
8 months agoExplorer | Level 3
I paid for Dropbox Plus, but my account hasn't been upgraded
Hello,
Today, I purchased the Dropbox Plus subscription.
I paid 119,88 euro for a year, but I did not get the Dropbox Plus update.
Also, I have not received an email about my payment.
Do you ...
Inge3
New member | Level 2
Hi,
Ik heb zojuist mijn account geüpgraded naar het Dropbox Plus abonnement, dit geld is van mijn rekening afgeschreven maar ik zie het nieuwe abonnement niet op alle plekken terug in mijn account. Hoe kan ik het nieuwe abonnement doorvoeren in mijn account?
Hannah
5 months agoDropbox Staff
Sorry om dat te horen, Inge3, laten we kijken wat we kunnen vinden.
Welk abonnement ziet u op de abonnementspagina van uw accountinstellingen?
Als u naar uw factureringspagina gaat, wordt de betaling daar weergegeven?
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Sorry to hear that, Inge3, let's see what we can find.
Which plan do you see in the plan page of your account settings?
If you go to your billing page, does the payment appear there?
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