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Forum Discussion

thepoisonresume's avatar
thepoisonresume
New member | Level 2
4 months ago

I'm still on Basic, even though I upgraded and paid 54 dollars.

I am frustrated and feel ripped off that you are charging 54 dollars... 2 months of nothing, no upgrade.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    thepoisonresume wrote:

    ... you are charging 54 dollars... 2 months of nothing, no upgrade.


    Are you sure you upgraded the correct account, and didn't start a new one by accident? Use the credit card charge lookup tool to identify the account that you're being charged for, and make sure it matches the account that you believe should have been upgraded.

      • thepoisonresume's avatar
        thepoisonresume
        New member | Level 2

        I have ID# and 12 numeral number as well if that helps. it shows 54 dollars and no upgrade.

         

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