You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Place45's avatar
Place45
New member | Level 2
4 months ago

Issues with deleting my account

I cannot find a way to get this stupid account closed. I am angry, frustrated, and I hate this company and will never deal with them again. 

PLEASE tell me how to get this account closed. And no, it does not work to go into manage my account and click on delete account. The jerks will not accept my password, which they require, to cancel the account and so that I can get this awful company in my rear view mirror. But I can sign in to my account with it. If you know anyone who can help me, please have them respond to this post. 

This is not the way to make friends and influence people. 

 

Account Settings
Create or delete account
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hey Place45 - sorry to hear you're having issues with this.

     

    Could you please clear your browser's cache and/or try another browser and let me know if you still get the same results?

     

    Thanks! 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!