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Forum Discussion

forallatlantis's avatar
forallatlantis
Explorer | Level 4
4 days ago

Logged into an old account and couldn't find my files

I recently logged into an old account but my only archived that I left in it is missing. Why this happenend and how to recover the archive ? I mention the account was not disabled or deactivate by ...
File access
Restore
forallatlantis's avatar
forallatlantis
Explorer | Level 4

Why didn't they announce it?

Is it a way to recover it now ?

Last login was in Oct 24, 2023

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 days ago
forallatlantis wrote:

Why didn't they announce it?

Is it a way to recover it now ?

They did and do - they issue multiple emails over many many months to people saying they are doing this. It is also within the terms of the account agreed when you sign up to Dropbox. 

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