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Forum Discussion

SChizmadia's avatar
SChizmadia
New member | Level 1
4 months ago

Can I restore an account that was deleted after being in locked state?

I had an account in a locked state that I did not pay for in time.  This account was deleted late September of 2024.  Can I pay to restore it now?  I need some information from that account and I thought I had hard copies on my old hard drive, but it was cloud files only.  

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    SChizmadia wrote:

    This account was deleted late September of 2024. Can I pay to restore it now?

    Once an account has been deleted there's no way to recover it.

  • Emmet's avatar
    Emmet
    Icon for Community Manager rankCommunity Manager

    Hi SChizmadia, 

     

    Was this a personal Dropbox account? Or were you a part of a team?