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sphillips71's avatar
sphillips71
New member | Level 2
2 years ago

Cannot disconnect my Paypal from Dropbox Shop beta. It will NOT disconnect. Wrong information put in

Cannot disconnect my Paypal from Dropbox Shop beta. It will NOT disconnect. Wrong information put in

Account Settings
Dropbox Shop
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey sphillips71, thanks for bringing this to our attention.

     

    Are you able to see an option to remove your payment method from Dropbox Shop, but it's just not working?

     

    Or are you not able to see an option at all?

     

    Can you please send me a screenshot of what you see instead, while hiding your personal info?

     

    Thanks in advance!

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