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joshld12's avatar
joshld12
Helpful | Level 5
2 years ago
Solved

Changing default account

I initially setup dropbox through yahoo, then accidentally set up a gmail account on a new iMac computer.  The dropbox App won't get rid of the Gmail account.  I can't change the default Email back t...
Account Settings
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  • joshld12's avatar
    joshld12
    2 years ago

    Thank you guys for your responsiveness but I was finally able to delete the Gmail account, which made the Yahoo account the default.  The issue is now resolved.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there joshld12, thanks for using Dropbox and welcome to the Community!
 

To log into the yahoo account on your desktop app, you'll need to sign out from the gmail one from the app's preferences under the Account tab.

 

Let me know if you have any other questions. 

joshld12's avatar
joshld12
Helpful | Level 5
2 years ago

Thanks Walter, I already know how to do that, but I need the yahoo account to be the default. I either need to delete the gmail account or delete the dropbox app completely.  Neither one is working.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Not sure I understand what you mean, joshld12.

     

    Were you able to sign out of the Gmail account on the Dropbox app and sign in with the Yahoo one? 

     

    This should unlink the computer from the Gmail account and link it to the Yahoo one, so you can access the Yahoo account's files from the particular device.

     

    Are you seeing something different on your end?

    • joshld12's avatar
      joshld12
      Helpful | Level 5
      2 years ago

      Yes, I can switch the accounts just fine.  But everytime I click on the desktop dropbox app, it reverts to the gmail account that I'm not using. I can't get rid of the gmail account.  I can't change the default account. And I can't uninstall dropbox to start over. When I try to install a new dropbox app from the yahoo account, it won't let me, because I already have dropbox installed.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hmm, that's strange.

         

        The Dropbox folder of the old account would still be there, if you didn't delete it, but what do you mean by 'it reverts to the gmail account'?

         

        If you click on the Dropbox icon and then on the folder icon next to your initials/profile pic, where does that take you? To the yahoo folder?

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