We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

robschieren's avatar
robschieren
New member | Level 2
5 years ago

CRITICAL SPAM from Dropbox***

All our contacts are receiving the below message from Dropbox.  We had one of our user's email inbox hacked and contacts harvested.  The hacker then created a Dropbox account in the name of [personal...
Account Settings
Dropbox Transfer
FAQ
Security
  • Rich's avatar
    Rich
    5 years ago
    robschieren wrote:

    Is there a way to contact Dropbox fraud/security to stop these emails from being sent from Dropbox or on behalf of Dropbox as the attachment is fraudulent and possibly a virus?

    Forward all details to abuse@dropbox.com.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 years ago
robschieren wrote:

Is there a way to contact Dropbox fraud/security to stop these emails from being sent from Dropbox or on behalf of Dropbox as the attachment is fraudulent and possibly a virus?

Forward all details to abuse@dropbox.com.

  • robschieren's avatar
    robschieren
    New member | Level 2
    5 years ago

    Thanks Rich.

  • HelenMcGowan's avatar
    HelenMcGowan
    New member | Level 2
    5 years ago

    ....and what action does 'abuse@dropbox.com' take to assist?

    • HelenMcGowan's avatar
      HelenMcGowan
      New member | Level 2
      5 years ago

      Why is this marked as 'solved'? What is the 'fix'?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!