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Sasq's avatar
Sasq
Helpful | Level 5
5 years ago
Solved

Free Account Hacked - Password and e-mail changed

I think someone got the password to my Dropbox account and changed the associated password and e-mail account.  Is there anything I can do?   Thanks   edit: I see someone else had the same pr...
account access
Account Settings
security
aonderwater's avatar
aonderwater
Explorer | Level 3
4 years ago
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Hi, they respond in tickets about 2 to 5 days. (remember its the free version you are using)

The support of Dropbox helped me good, but take a lot of time!

HCAhydrographics's avatar
HCAhydrographics
Explorer | Level 3
4 years ago
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Its been longer than 5 days and they keep closing the case without communicating. This is driving me up the wall

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I think someone got the password to my Dropbox account and changed the associated password and e-mail account.  Is there anything I can do?

\n

 

\n

Thanks

\n

 

\n

edit: I see someone else had the same problem, I'll contact support.  Thanks

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This is driving me up the wall","body@stringLength":"112","rawBody":"Its been longer than 5 days and they keep closing the case without communicating. This is driving me up the 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Reset the password via www.dropbox.com/forgot ?

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Hi, they respond in tickets about 2 to 5 days. (remember its the free version you are using)

The support of Dropbox helped me good, but take a lot of time!

","body@stringLength":"168","rawBody":"

Hi, they respond in tickets about 2 to 5 days. (remember its the free version you are using)

The support of Dropbox helped me good, but take a lot of time!

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