We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
petergrubercom
2 years agoHelpful | Level 5
Full deinstallation of Dropbox on OSX 13.3.1
I changed my the OSX user name (which is uncommon, but totally OK) and Dropbox now complains that it cannot get access to the Dropbox folder under the old user name (because this folder obviously doe...
- 2 years ago
I also followed the "complete" reinstall and it did NOT work.
Again, and it takes me wonder that nobody knows about this, there must be some obscure place in which the dropbox app stores (on OSX) the path to the dropbox folder.
In the end the solution was that I created the Path (under the old username) that dropbox wanted to access and now it "works".
However, this should not be a "solution", especially for a program that manages my data.
Jay
Dropbox Staff
Hi petergrubercom, while we don't have a complete list, as it varies depending on machines and OS, however, the steps in the advanced reinstall article do list some other directories.
petergrubercom
2 years agoHelpful | Level 5
I also followed the "complete" reinstall and it did NOT work.
Again, and it takes me wonder that nobody knows about this, there must be some obscure place in which the dropbox app stores (on OSX) the path to the dropbox folder.
In the end the solution was that I created the Path (under the old username) that dropbox wanted to access and now it "works".
However, this should not be a "solution", especially for a program that manages my data.
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!