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Forum Discussion
JB2023
2 years agoHelpful | Level 5
How can I clear Dropbox notifications?
I have two questions:
1. How can I clear Dropbox notifications? I am using the latest version of Dropbox on my iPhone 10 (it was updated recently). The Dropbox app keeps show a "2" on the notific...
David S.178
2 years agoCollaborator | Level 9
Several postings here discuss a number in a red circle on top of the Dropbox icon. Clicking the icon opens a dialog box with no Notifications tab. Here is one reason why this might happen:
If you have your Windows 10 or 11 desktop right-click > display settings > system scaling and layout control set to 125% or 150%, the top of the Dropbox dialog box will be cut off, so you can't see the Notifications tab (for a bunch of useless notifications sent by Dropbox). Change your scaling temporarily to 100% in order dismiss the notifications that are causing the number in a red circle, so you can see the synchronization indicator again.
This is probably due to a bug in Dropbox that ignores system scaling when displaying the dialog box. At least here is how you can work around the bug.
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