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Forum Discussion

Lenka32's avatar
Lenka32
Explorer | Level 3
3 years ago

How do I change the language of my mobile app?

Hi, please, how can I change language on my dropbox mobile app (iphone)? From the start the mobile app is in cyrillic. Of course I can change the language to English in Desktop/Web Dropbox, but o...
Account Settings
Mobile
yusuf74's avatar
yusuf74
Explorer | Level 3

Hi Walter, this is yusuf, not lenka32.

My device's OS version is iOS 17.6.1

The version of the Dropbox mobile app is 388.3.2

yusuf74's avatar
yusuf74
Explorer | Level 3
4 months ago

I'm not located in Germany but in Türkiye.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hey yusuf74! Can you restart your device and let me know if the language of the Dropbox app changes? 

     

    If not, I’d like a screenshot of your device’s language settings, if you don’t mind. 

     

    We’ll be able to check this further this way.

    • yusuf74's avatar
      yusuf74
      Explorer | Level 3
      4 months ago
      Hi Nancy
      The problem is solved when i removed the german language among the preferred languages. But german was not my primary language/iPhone language. But when I add it again among the preferred languages list while selecting Turkish as primary language app’s language changes again to german! How can I send you a screenshot in this platform?
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        4 months ago

        Hey yusuf74!

         

        You should be able to click the camera-like icon when replying back to us here. That way you can attach your screenshots back to us.

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