Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Hi there Susanna S.2, thank you for reaching out.
You can disable computer backup, following the steps on this article.
Make sure to select "Keep content in folders on this PC" during the process, to return the folders to their original location.
Cheers!
Hi there Susanna S.2, thank you for reaching out.
You can disable computer backup, following the steps on this article.
Make sure to select "Keep content in folders on this PC" during the process, to return the folders to their original location.
Cheers!
Thanks. I figured it out. I'm still angry that Dropbox decided to back up my Documents and Downloads folders. My attempt to undo that lost me a year's worth of Zoom recordings (which I'm still hoping to get back from Carbonite because of course Dropbox didn't save them).
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!