Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Hi there Susanna S.2, thank you for reaching out.
You can disable computer backup, following the steps on this article.
Make sure to select "Keep content in folders on this PC" during the process, to return the folders to their original location.
Cheers!
Hi there Susanna S.2, thank you for reaching out.
You can disable computer backup, following the steps on this article.
Make sure to select "Keep content in folders on this PC" during the process, to return the folders to their original location.
Cheers!
Thanks. I figured it out -- but I'm still trying to get back a year's worth of Zoom recordings. They couldn't be restored from Dropbox, so now I'm trying to get them back from Carbonite. This is proving difficult. I've lost my faith in online backup services. If/when I get my Zoom folder back, I'm going to do what savvy friends have been advising for years: back everything up to an external hard drive and don't rely on online backup services.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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