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likehu's avatar
likehu
Explorer | Level 3
2 years ago

How to change "family room" language?

  My "family room" folder name is chinese and I can't change it. 
Account Settings
Dropbox Family
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi likehu, how are you today?

 

Is your Dropbox account also in Chinese, or not? You can check your account's settings for this.

 

Do you see the name displaying in Chinese all over our platforms, such as mobile, web and desktop app?

 

Feel free to also send me a screenshot, so I can have visual of this. 

 

Thanks a bunch! 

likehu's avatar
likehu
Explorer | Level 3
2 years ago

Hi Megan

 Thanks for your attention. I set my account's settings in English and other texts are changed to English but the "Famliy Room" folder is still in Chinese.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi likehu, does this happen on the web, and our apps too?

     

    Could you send me a screenshot too? 

    • likehu's avatar
      likehu
      Explorer | Level 3
      2 years ago

      Hi megan,This happen on the webs too.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey likehu, I see that you're in this folder through the 'all files' page.

         

        If you click on the "Family Room" option on the left of the page, does that take you to the same folder with the same contents?

         

        What I mean is, is it possible that the folder in Chinese is just a simple shared folder in your account and not the actual family room?

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