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Forum Discussion
MartynC
2 years agoExplorer | Level 4
How to change my email address when the email is no longer active?
I need to change my email address as I no longer have access to the email. (Provider is useless) The instructions on Dropbox help simply don't work. Things are in different places to where they say t...
Hannah
Dropbox Staff
Hey MartynC, thanks for visiting our Community.
Can you please go to this page in your account settings, and try to change your email address from there?
If you don't see an "edit" button, what do you see?
Let me know how it goes.
Oliefan
2 years agoExplorer | Level 3
Hi, I have a similar problem but can't find any edit button. Instead it us written "verify your email address", which I can't do anymore since my email adress us no longer valid.
So how can I change the email address associated to my Dropbox account?
So how can I change the email address associated to my Dropbox account?
- Mark2 years agoSuper User II
Oliefan wrote:
Hi, I have a similar problem but can't find any edit button. Instead it us written "verify your email address", which I can't do anymore since my email adress us no longer valid.
So how can I change the email address associated to my Dropbox account?The easiest thing to do is set up a new account. You almost certainly wont be able to I'm afraid.
I'd also suggest downloading everything urgently to make sure you have a copy as if you get logged out you MAY find you cannot regain access.
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