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Forum Discussion
Bruce Peck
2 years agoExplorer | Level 3
How to stop Dropbox Backup?
How do I stop DropBox from backing up my attached external backup hard drive. I don't want to have DropBox back up this device.
- 2 years ago
Hi Bruce Peck,
I had our Backup team take a look into this issue, and our internal tools show that your backup is disconnected. Is this accurate? We want to make sure that your issue is resolved! If you are still having this issue, you can reply to this message and we can take it from there.
Regards,
Ben
Megan
Dropbox Staff
Hi Bruce Peck, let's jump right into this!
What does your Backup page report? Is the Backup processing there, or can you disable it?
Keep me posted!
Bruce Peck
2 years agoExplorer | Level 3
On the desktop app, under Synchs and Backup it says: 1.01GB of 16.07GB backed up, 6% complete, and the little progress bar is moving. It has said this for days, and seems to be stuck. When I go to Manage Backups, there is nothing that I can change. Everything is greyed out. I just want to use DropBox to store and move files between my devices occasionally. I don't want it to do any backups of the external backup hard drives I have attached to my iMac. I cannot find any way to stop and delete the backup function.
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