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andakarv2's avatar
andakarv2
Helpful | Level 5
3 years ago
Solved

My account is in Russian, I only know English

I can't reset the language preference to English, I don't read Russian so can't find preferences, or know which one says "English" because it's in Russian.

Account Settings
  • Hannah's avatar
    Hannah
    3 years ago

    Hey andakarv2, thanks for reaching out to our Community.

     

    Can you clarify where you're seeing this? Is it the Dropbox website or the desktop app?

     

    For the website, the steps to change the language in Russian would be the following:

     

    1. Click on your initials or profile pic at the upper right corner of the page
    2. Click on "настройки"
    3. In the "Основные настройки" tab, scroll down to "Язык" and click on "изменить"

     

    From there, you can choose the English language.

     

    I hope this helps, but let me know if you have any questions.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey andakarv2, thanks for reaching out to our Community.

     

    Can you clarify where you're seeing this? Is it the Dropbox website or the desktop app?

     

    For the website, the steps to change the language in Russian would be the following:

     

    1. Click on your initials or profile pic at the upper right corner of the page
    2. Click on "настройки"
    3. In the "Основные настройки" tab, scroll down to "Язык" and click on "изменить"

     

    From there, you can choose the English language.

     

    I hope this helps, but let me know if you have any questions.

    • andakarv2's avatar
      andakarv2
      Helpful | Level 5
      3 years ago

      Thank you, that was exactly what I needed to solve my problem!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Happy to see this helped, andakarv2!

         

        If you need anything else, make sure to let us know.

         

        Have a great day!

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