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Forum Discussion
AW-Sheldon
2 months agoNew member | Level 2
Not receiving verification emails.
I'm requesting a verification email be sent to validate my email account, but nothing arrives.
I've added no-reply@dropbox.com to my safe senders list. Nothing is arriving in my junk folder.
I'm ...
- 2 months ago
Hey AW-Sheldon, I hope you're doing well!
Have you also tried requesting for the verification email from a different browser, or incognito mode, by any chance?
Keep me posted!
Megan
Dropbox Staff
Hey AW-Sheldon, I hope you're doing well!
Have you also tried requesting for the verification email from a different browser, or incognito mode, by any chance?
Keep me posted!
AW-Sheldon
2 months agoNew member | Level 2
Many thanks for your assistance.
I had tried and failed multiple times from Google Chrome browser ... when I tried from Microsoft Edge on your suggestion I received verification email immediately and now into DropBox.
Really appreciate your help - its been a frustrating few days!
AW
- Megan2 months agoDropbox Staff
Hey AW-Sheldon!
Happy to see that your issue is now resolved!
If you need anything else, give me a shout! 😀
- T_theresa_A2 months agoCommunity Manager
Hey AW-Sheldon , I am glad you finally got your email address confirmed thanks to Megan 's amazing help.
I'd love to hear your starting experiences with Dropbox, how are you enjoying it so far? Do you have any questions about any of the features?
If you're brand new to Dropbox, you might like to join our Dropbox for Beginners Group. We have many 'how-to guides' to get you started with various features of Dropbox that you might not know about yet 🤓.
Looking forward to seeing you around the Community!T 😺
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