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Forum Discussion
"Too many incorrect attempts. Please try again in a few minutes" when resetting password.
Too many incorrect attempts. Please try again in a few minutes.
Have tried this several times, and have waited 24 hours but it still gives me this message.
- Nancy
Dropbox Staff
Hi mwicklund17, and welcome to our forum.
I’d like you to clarify what action you’re taking on Dropbox right before this error appears. Are you trying to sign in to your Dropbox account, for example?
Feel free to send me a screenshot of what you're seeing, too.
I’ll be here when you’re ready.
I am trying to reset my password. Trying to send out the "Forgot Password" email so I can reset it and delete my account which I believe has been hacked.
- Nancy
Thanks for clarifying that! If you have a suspicion your Dropbox account has been hacked, I’d suggest contacting our support team directly with these steps.
