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Forum Discussion
Can I update my Dropbox email address, when I don't have access to the old one?
Today I got into my old Dropbox account after DropBox allowed it and told me to update my email account. The DropBox account has files I want to keep backed up so I signed up for now on the monthly 2TB plan. Now, I am in Dropbox and trying to update the main email address that is associated with my DropBox account. BUT it is closed and been deleted many years and not available anymore.
Question: How can I change my DropBox main email account to a different email account when the original email account cannot receive the confirm emails that Dropbox sends out?
- Mark
Super User II
Simply put dcschultz75 you cannot.
All you can do is download the files, or share it to a new account.
