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p0llz_'s avatar
p0llz_
Explorer | Level 3
8 months ago

Email used in the Dropbox account is deleted & 2FA is enabled, so I can't get in.

Hello, I have an account that has its email address deleted and I want to try to recover it. It has 2FA enabled to it, so that’s why I can’t use the account. It also has no phone number attached t...
Account Access
Account Settings
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 months ago

How long ago did you last access the account? If it was over 12 months the data has been wiped due to inactivity I'm afraid. 

 

In terms of no access to email there is also very very little chance of getting access - as has been said here by support lots. https://help.dropbox.com/account-access/lost-email-access

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