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Forum Discussion

Stephan8576's avatar
Stephan8576
New member | Level 2
8 months ago

How can I regain access to my Dropbox if I can't access the email address?

Got divorced and back up email is my ex wife email adress.
Any help on regaining my dropbox

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Stephan8576, sorry to hear about this.

     

    If you can't access the email address associated with your account, there's not much we can do.

     

    However, I would suggest reaching out to our support team, to see if there's a way to help you.

     

    To do so, open a private browsing/incognito window and go to this page.

     

    Type in an email you can access, fill out the form and submit your request.

     

    Let us know when you have the ticket number!