You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Tat_OK's avatar
Tat_OK
New member | Level 2
8 months ago

How can I turn over the client's files from my team?

Some time back I set up a team account under my business email for a client that I shared files with often. Now, that client is leaving and is requesting all of their files. How do I turn over files/folders and delete the team while retaining my other files not associated with that particular team? Does the client need to create their own Dropbox account? 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Tat_OK, thanks for bringing this to our attention.

     

    Did you share a folder with them, or did you add them as a member of your Dropbox Business team?

     

    This will help me to assist further!