You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

j777cc's avatar
j777cc
New member | Level 2
8 months ago

I can't access my account, as a code is being sent to my old email address

Hi, i cannot get into my dropbox account because it is connected to an old mail account. Apparently u sent a me a code to my old mail adress but unfortunately I cant get into the inbox. Really ...
Account Access
Security
ernstMreicher58's avatar
ernstMreicher58
Icon for Super User rankSuper User
8 months ago

Hi,

this is the German forum!

I don´t know if my links lead to the english help…

 

https://www.dropboxforum.com/t5/Eine-Frage-stellen/So-setzen-Sie-ohne-E-Mail-Zugriff-ein-Dropbox-Konto-zurück/m-p/572968

 

So - das sollte Sie nun weiterbringen:

Zuerst: https://www.dropbox.com/support

das sollte dann so aussehen:

 

Nach Klicken des Buttons "Probleme beim Anmelden?" sollte das kommen:

 

Bei "Wobei brauchen Sie Unterstützung?" → 

 

→

 

 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions