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Forum Discussion

RuggedMan's avatar
RuggedMan
New member | Level 2
9 months ago

I can't access my account as my email is not working and I don't get a login code

Hi, I have an account but I can't log in because my email is no longer working and I don't get a login code in my email   There are payments all the time   Is there any way to access the acco...
Account Access
Security
  • RuggedMan's avatar
    RuggedMan
    New member | Level 2
    9 months ago

    I thin this: 

    I know my Dropbox password but don’t have access to my email address

     

    but I can't change my email address when I can't log in. 

     

    declare as follows: 

    Additional authentication is required
    We sent a code to [removed per the Community's Guidelines] and any devices you’ve linked to this account. Enter the code to continue.
     
    and the email address is not working. The domain has been discontinued
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      9 months ago

      The quickest way would be to reset up the domain. However, if not the only way is via support if they can assist. 

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