You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

RuggedMan's avatar
RuggedMan
New member | Level 2
9 months ago

I can't access my account as my email is not working and I don't get a login code

Hi, I have an account but I can't log in because my email is no longer working and I don't get a login code in my email   There are payments all the time   Is there any way to access the acco...
Account Access
Security
RuggedMan's avatar
RuggedMan
New member | Level 2
9 months ago

I thin this: 

I know my Dropbox password but don’t have access to my email address

 

but I can't change my email address when I can't log in. 

 

declare as follows: 

Additional authentication is required
We sent a code to [removed per the Community's Guidelines] and any devices you’ve linked to this account. Enter the code to continue.
 
and the email address is not working. The domain has been discontinued
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 months ago

    The quickest way would be to reset up the domain. However, if not the only way is via support if they can assist. 

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