You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I can't access my account as my email is not working and I don't get a login code
Hi, I have an account but I can't log in because my email is no longer working and I don't get a login code in my email
There are payments all the time
Is there any way to access the acco...
Have you received any help with this? I am having the same issue.
- Rich
Super User II
asmcg11 wrote:
Have you received any help with this? I am having the same issue.
You can try contacting Support, but without access to the email account you may not be able to gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.Support may not be able to get you access to the account, but if it's a paid account they can at least help cancel the subscription to avoid any future payments.
