You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I can't log into an old Dropbox account - reset password doesn't appear.
I have a Dropbox account with my current email, but I used to have another dropbox account with a university Outlook email that I'm trying to access.
I still have access to this outlook uni ema...
I think it was around the start of 2019.
- Megan
Dropbox Staff
Hey Nitcy002, welcome to our Community!
Usually accounts that aren't active for approximately a year or more, are automatically deleted from the system.
However, based on the message you got about an already existing account, I'd like to look a bit more into this, and see what we can find.
Do you think it'd be okay to contact you using your Community-linked email address, in order for us to investigate further?
Keep me posted!
