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ajayhudson's avatar
ajayhudson
New member | Level 2
10 days ago

I clicked on a spam email, and now I don't have access to my Dropbox account.

Hi all,  Accidentally, I clicked on spam email link received from fake Dropbox email address. Now, I lost access to all my Dropbox files, when I signed in back, it asked to reset the password, and...
Account Access
dropbox business
Security
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
10 days ago

Hi ajayhudson, sorry to hear about that! 

I was able to locate one of the ticket numbers that you raised on our system, and it seems that an agent replied back to you.

Did you get a chance to review their email, and send all the necessary info in order for them to have a closer look into this?

Let me know more! 

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