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Forum Discussion

Chika16's avatar
Chika16
Explorer | Level 4
23 days ago

I didn't receive my one-time verification email to my Yahoo email

I didn’t received any one time password to my yahoo email, i already try to add no-reply@dropbox.com and nothing happened, causing failed to log in to my dropbox account

Account Access
emails
Security
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    23 days ago

    Hi Chika16, thanks for bringing this to our attention.

     

    Could you check your spam/junk folder in case the email went there directly?

     

    This will help me to assist further!

    • Chika16's avatar
      Chika16
      Explorer | Level 4
      23 days ago
      Hi

      Yes my spam / any kind of folder is empty..

      Actually it happens to my 3 drop box account causing failed to log in..

      What should i do to get to log in to my dropbox account?
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        23 days ago

        Are your other email addresses also with Yahoo, or another email provider?

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