You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

1682369's avatar
1682369
Explorer | Level 3
2 years ago

I lost my Dropbox account

I lost my Dropbox account plz recover
Account Access
  • Rich's avatar
    Rich
    2 years ago
    1682369 wrote:
    I lost my Dropbox account plz recover

    How did you lose it? Was the account deleted? Have you not signed in to it for a while? If the account was idle for more than a year it would have been deleted due to inactivity.

     

    Give us some more details and we'll be able to assist you better.

TripletMum4's avatar
TripletMum4
Explorer | Level 3

NOT DELETED 

I USE EVERY DAY

I do not sign in as dropbox normally opens on computer login but APP disappeared from this computer 

Tried logging in on 4 other computers but only access the old dropbox account and NOT the subscription one

 

TripletMum4's avatar
TripletMum4
Explorer | Level 3
2 years ago

Can I transfer my recently paid money to a new dropbox account as I cannot access the email address

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!