You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I lost my Dropbox account
I lost my Dropbox account plz recover
1682369 wrote:
I lost my Dropbox account plz recoverHow did you lose it? Was the account deleted? Have you not signed in to it for a while? If the account was idle for more than a year it would have been deleted due to inactivity.
Give us some more details and we'll be able to assist you better.
Rich
Super User II
Super User II
1682369 wrote:
I lost my Dropbox account plz recover
How did you lose it? Was the account deleted? Have you not signed in to it for a while? If the account was idle for more than a year it would have been deleted due to inactivity.
Give us some more details and we'll be able to assist you better.
Hi, I have not been active on this for a few months. When I sign in, it shows me my account but with no files - everything is gone.
- Rich
eferrer wrote:
Hi, I have not been active on this for a few months. When I sign in, it shows me my account but with no files - everything is gone.
If you haven't signed in to an account for more than a year, the account is deleted due to inactivity.
Are you sure you've signed in with the correct email address? If so, check your Events page. If it shows no activity, then either you've signed in to the wrong account, or you've signed-in to/created a new, empty account.
