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AWei's avatar
AWei
New member | Level 2
2 years ago

Suspected hacked personal account

I suspect my account hacked today so I'd like to ask for some guidance.   1. I found some files missing. I am pretty sure I created a folder and copied some files into this folder and I have used t...
Account Access
Delete
Dropbox Backup
Security
  • Mark's avatar
    Mark
    2 years ago

    Hi 

     

    Yes the 30 days record doesnt apply if something is permanently deleted - by that all record of said file (events etc.) is also removed. 

     

    The ONLY info available is https://www.dropbox.com/account/security. Nothing else is stored / kept. 

AWei's avatar
AWei
New member | Level 2

Thanks for your response Mark.

 

For the first question, my understanding is if file are permanently deleted, even within 30 days, then all the event history and deletion history related to these files will also be removed. Is it corret?

 

For the second question, I can see the suspicious computer name was added into the device list, so I assume IP address and accurate time is not recorded by Dropbox?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
AWei wrote:

I can see the suspicious computer name was added into the device list, so I assume IP address and accurate time is not recorded by Dropbox?

If you hover over the i symbol in the Most recent activity column, you'll see the IP address.

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