You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Unable to login due no email access
Dear Dropbox support
I know the account password but unfortunately I am now unable to access my account to delete it as the original email [Removed as per Community Guidelines] has been closed so I cannot receive the one time password needed to complete login. Can you help me to login without the need for the one time password or by sending the one time password to my present email address.
Looking forward to hear from you.
[Removed as per Community Guidelines]
- Jay
Dropbox Staff
Hi cjdurbs, thanks for messaging today.
I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link.
From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.Keep me posted!
Hi Jay. Thanks for your response. I am progressing the link you gave and will let you know how it goes.
Kind regards,
Colin.
[Removed as per Community Guidelines]
