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clientreleases
6 years agoDropbox Staff
Stable Build 74.4.115
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
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CaseyJDesigns
6 years agoHelpful | Level 6
Kept getting the Dropbox has crashed error .. try restarting (or close) ... downloaded the new build so fingers crossed it works! I deleted the shortcut off my desktop from the previous install .. so hopefully between the two that fixes it!
Long term Dropbox user! Love it! And it has saved my ass on numerous occasions!! It is actually more stable than my hard drive!
CaseyJDesigns
6 years agoHelpful | Level 6
Have been trying to fix this issue now for the past two days .. have followed the suggested troubleshooting ... it's not working! Not even using the Stable build.
I do NOT want to use the app from the Microsoft store - I tried that and it's incomplete syncing and is buggy! I prefer a stable platform and its NOT via Microsoft Store ...
I have been a paid user for many years and I depend on Dropbox for my business and personal needs. There HAS to be a better solution!
- nikhilm6 years agoDropbox Staff
Thanks for providing the information. We will look into it.
- blackowl6 years agoHelpful | Level 5
Happens to me also, nearly no syncing possible the issue from CaseyJDesigns - really frustrating!!
- JG20196 years agoHelpful | Level 5
I am experiencing the same issue as blackowl and CaseyJDesigns. Dropbox quits unexpectedly, restarts, then quits again, in a loop. Any updates to when this issue might be fixed? I have a support ticket in as well, waiting to see what they say.
- CaseyJDesigns6 years agoHelpful | Level 6
Followed the fix instructions ... stopped crashing BUT none of my files in the past week that I worked on and need for work have synced to the cloud and to other linked devices!
I just checked ONLINE to see if the changes were even available online after I followed the instructions to fix the crashing issue ... and NO they are not!! AND I am away for work till the first of next week and those were files that I needed .... this is the FIRST time since I started using Dropbox (2009) and even as a paid member that this has happened. PLEASE find a solution!!
- Developer_UNIX6 years agoHelpful | Level 5
I'm 100% with you. I wonder if they didn't decide to save money and farm development out.
- Developer_UNIX6 years agoHelpful | Level 5
Also worth noting I been using Dropbox on the same 2 computers for YEARS with no problems. Its only after the smart sync versions came on-line that the problems started.
- Developer_UNIX6 years agoHelpful | Level 5
It seems some of the problem might be the .dropbox.cache folder. The anti virus don't like the partial files dropbox is placing there. Thinks they are malware. I can't whitelist it, due to policy.
Can dropbox do a fix where it don't have to use the cache (like a setting we can turn it off) and/or put files there the virus programs won't jump all over?
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