We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Ed's avatar
Ed
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Business admins: You can now customize invoices!

If you’re an admin of a Dropbox Business account, you can now edit the information on invoices and receipts for your teams!

 
The following information is editable:
  • Billing name
  • Billing address, city, and state
  • Country code, postal code, and VAT ID (for future invoices only)

How do I edit the information on past invoices?

 
 
Notes:
  • If you change a VAT ID, any applicable tax rate changes will only be applied to future bills
  • To change the country code, postal code, or VAT ID on your payment information, edit your account payment method
  • The country and postal codes on an invoice must match the country and postal codes on your account's payment information
  • If you have a new tax rate and you'd like a refund for a previous bill, please contact Dropbox support using the contact info found in the Admin Console
 
You can read more about customizing invoices on our Help Center article: https://www.dropbox.com/help/business/customize-edit-invoices

 

About Product Updates

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!