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Forum Discussion
Amy
Community Manager
Community ManagerGmail and Dropbox
If you’re one of the 1.5 billion people who use Gmail, chances are you use it a lot! I know I do, anyway. And like anything you do often, it makes a lot of sense to make sure it works well, and we’re...
in the last few weeks i got error message says :
" This Chrome extension no longer works
Don’t worry—you can still save attachments to Dropbox and add your files directly to emails. If you’d like to keep using Dropbox for Gmail, install our Gmail add-on now. "
the chrome extension is way better than the drobox for Gmail add on and i am not sure why it stopped supporting , i tried the tech support and couldn't get it work, tried clear history , disabled other extensions , uninstalled , every time got this error message and again the Dropbox for Gmail add on is very very limited vs the old school Extension
AmyCommunity Manager
Community ManagerHi Chicola, thanks for your feedback, can you let us know which features in particular you're missing and we can pass that on to the correct team? Thanks again, Amy
Amy
Thanks for your reply ,1. First i think this add on is much slower than the previous one .
Mac , pc , chrome , edge , each one of them was way slower than the
2. You Cant send more than one file , if you want send few files from different folders the add on closes and you need to do it all over again .
3. No " Recants Uploads " just like the older add on , on the new one you have only all your folders without the recent tab4. no search option , this is super crucial , especially for heavy users .
5. i have further info about the tech support would can write further on private .
I agree 100%. I recognize the "advantage" of using the new add-on framework, but the user experience compared to the extension is much worse. I think top of my list would be the "recent" items list, which is missing from the new add-on. In general, the new add-on feels a lot less "Dropbox-y", which I suppose is part of the point of standardizing around the Gmail Add-on format.
It would have been nice if the extension stuck around until the add-on has a feature/experience-parity.
couldn't agree more , don't know exactly who and why decided to crash to zero the good old extension and to bring this one .
i have found myself working again with google drive as its way easier now compare to this recent Dropbox add on
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