We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Alex
4 years agoDropbox Staff
How we use Dropbox: Alex
We’re back again to share how some Dropboxers actually use Dropbox in our real lives. This time it’s my turn - if you haven’t seen my name around before, I’m Alex, and I’m part of the Community team....
kuochiachi
Explorer | Level 3
I've install the dropbox, but it can't work.
The dropbox service is running, but the dropbox icon is not at the right down corner.
The service is not work.
I've remove and reinstall, but the problem is still here.
How should I do to solve the proglem ?
Thank you
Walter
4 years agoDropbox Staff
Hi kuochiachi, thanks for joining the discussion here and sorry to hear you're having issues with our desktop app.
As you've already reinstalled the app and still can't see the Dropbox icon in your system tray, you could try an advanced re-install at this point.
Just make sure that there's no antivirus or firewall that might be preventing the app from running properly.
Please, keep us posted on your progress!
As you've already reinstalled the app and still can't see the Dropbox icon in your system tray, you could try an advanced re-install at this point.
Just make sure that there's no antivirus or firewall that might be preventing the app from running properly.
Please, keep us posted on your progress!
About Dropbox tips & tricks
Learn how to get the most out of Dropbox with other users like you.
390 PostsLatest Activity: 2 days agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!