You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

zoeij's avatar
zoeij
Explorer | Level 3
4 months ago

Old Laptop with Old Dropbox-- how do I transfer files?

Hello Hive Mind! I recently fired up my old laptop (OSX 10.9.5, late 2009) and I cannot transfer files off of it. I have tried gmail, messages, airdrop, apple mail application, old flash drive... the works. Then I noticed that I had an Dropbox icon. It has Dropbox v1.1.35 and had my hotmail email as the account. It looks like it is working on the old laptop, and I uploaded a 253 KB .png file. 

However, when I go to my current laptop, and log into the browser Dropbox, it appears that I had to make an account with the same hotmail address. And I cannot find my files in the browser Dropbox.

1) Is v1.1.35 hopelessly outdated and should I just give up?

2) Do you have any suggestions about how to transfer these files off of my old machine?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    zoeij wrote:

    1) Is v1.1.35 hopelessly outdated and should I just give up?

    2) Do you have any suggestions about how to transfer these files off of my old machine?


    Wowser, yes it is!! We are currently on 204.4.5420 and versions much before that are blocked from accessing the cloud sync tools. 

     

    From a practical point of view can you download Chrome and upload to Dropbox via the website?

    • zoeij's avatar
      zoeij
      Explorer | Level 3

      Finally circling back to this and fired up the old laptop again. 

       

      I don't have Chrome on it, but I do have Firefox. Is there a Dropbox advantage to Chrome?

       

      On Firefox, I can go to the Dropbox website, but then when I navigate to "Log In", I get a blank screen. I just refreshed Firefox, and still no dice. 

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        Have you made sure they are using recent updates of Chrome and/or FireFox? 

         

        If they are old it may not work correctly due to security risks. 

About Dropbox tips & tricks

Node avatar for Dropbox tips & tricks

Learn how to get the most out of Dropbox with other users like you.

390 PostsLatest Activity: 3 days ago
324 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!