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Debbi-s's avatar
Debbi-s
New member | Level 2
9 years ago
Solved

Couldn't start DropBox

[get_extra_trace_info failed] Traceback (most recent call last): File "dropbox/client/main.pyo", line 823, in boot_error File "dropbox/client/main.pyo", line 5257, in get_dropbox_path Attribute...
  • Fearg's avatar
    Fearg
    9 years ago
    Hi,

    Can you try to use the instructions in the Advanced section of the Help Centre here:

    https://www.dropbox.com/help/72

    Hopefully this resolves that permissions issue!
Fearg's avatar
Fearg
Icon for Dropbox Staff rankDropbox Staff
9 years ago
Hi,

Can you try to use the instructions in the Advanced section of the Help Centre here:

https://www.dropbox.com/help/72

Hopefully this resolves that permissions issue!

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